GDPR Compliance Notice
Last updated: August 13, 2026
Overview
While debithydro is an Australian-based company primarily operating under Australian privacy legislation, we recognize that some of our website visitors may be located in the European Union. This notice outlines how we comply with the General Data Protection Regulation for EU residents who interact with our website.
Legal Basis for Processing
When we process personal data of EU residents, we do so under one or more of the following legal bases:
- Consent: You have given clear consent for us to process your personal data for specific purposes
- Contract: Processing is necessary to fulfill a contract with you or to take steps at your request before entering a contract
- Legal obligation: Processing is necessary to comply with legal requirements
- Legitimate interests: Processing is necessary for our legitimate business interests, provided these do not override your rights and freedoms
Your Rights Under GDPR
If you are an EU resident, you have the following rights regarding your personal data:
Right to Access
You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies if requests are manifestly unfounded or excessive.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal data under certain conditions, including when the data is no longer necessary for the purposes it was collected or when you withdraw consent.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of the data.
Right to Object
You have the right to object to our processing of your personal data under certain conditions, particularly for direct marketing purposes.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Data Protection Officer
For GDPR-related inquiries, you may contact us at:
Email: [email protected]
Address: 142 Collins Street, Melbourne VIC 3000, Australia
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- To provide requested services and maintain business records
- To comply with legal, accounting, or reporting obligations
- To resolve disputes and enforce our agreements
When personal data is no longer required, we securely delete or anonymize it.
International Data Transfers
Your personal data may be transferred to and processed in Australia, which may not provide the same level of data protection as EU law. When we transfer data internationally, we implement appropriate safeguards to protect your information.
Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals.
Cookies and Tracking
We use cookies and similar tracking technologies on our website. You can manage your cookie preferences through our cookie banner and your browser settings. For more information, please see our Cookies Policy.
Security Measures
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Staff training on data protection practices
Data Breach Notification
In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay in accordance with GDPR requirements.
Exercising Your Rights
To exercise any of your GDPR rights, please contact us using the information provided above. We will respond to your request within one month, though this may be extended by two additional months for complex requests.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement if you believe our processing of your personal data violates GDPR.
Updates to This Notice
We may update this GDPR Compliance Notice from time to time. Any changes will be posted on this page with an updated revision date.